Holland, OH
Monday-Friday 8A-5P
$17 per hour
Responsibilities:
- Providing remote applications support via phone and email.
- Answer customer phone calls, assist callers with a variety of issues, including software and hardware troubleshooting.
- Accurately document & record technical support calls and events into our customer relationship management system.
- Identify and resolve technical inquiries over the phone in a timely manner.
- Assist and train customers with new and existing equipment over the telephone.
- Assist customers with wiring our products, wire colors and positions.
- Follow communication procedures, guidelines, and policies.
- Order Entry: Placement of orders and exchanges.
- Some travel may be required for installation and training
PandoLogic., Location: Holland, OH - 43528
Web Reference : AJF/706259804-33
Posted Date : Wed, 24 Apr 2024
To apply for this position you will complete an application form on another website provided by or on behalf of Express Employment Professionals. Please note Ohio Job Apply Locations is not responsible for the application process on any external website.